Platform Feature

Scheduling & Dispatch

The Command Center for Your Entire Service Fleet

Eliminate whiteboard chaos and dropped calls. TekTrakker's intelligent scheduling and dispatch board gives you real-time visibility into your entire operation, empowering dispatchers to make data-driven decisions that maximize billable hours and minimize driving time.

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Interactive visual sandbox

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Drag & Drop Fleet Dispatch Timeline

Staff
9:00 AM
12:00 PM
3:00 PM
Tech Bob
Tech Dave
Tech Sarah
🚨

Emergency Pipe Leak Repair

Austin Country Club Region • $450 Est.

← Click any calendar slot to assign job!
Why it matters

Transforming Your Daily Operations

Discover the tangible business benefits of integrating this premium workspace feature.

Drag-and-Drop Efficiency

Instantly assign jobs to the right technician based on skill set, location, and availability. Reassigning a call takes less than a second, automatically notifying the field team via push notification.

Real-Time GPS Tracking

Never wonder where your trucks are. See exactly who is en route, who is on site, and who is stuck in traffic. Provide customers with accurate arrival windows and 'On My Way' tracking links.

Intelligent Routing

Stop wasting money on gas. TekTrakker automatically suggests the most efficient routes for your technicians, grouping geographically close jobs together to maximize daily capacity.

A closer look

Built for High-Volume Service Providers

Scheduling is the heartbeat of any service business. When your dispatch board is inefficient, your entire company bleeds money through unbilled windshield time, frustrated customers, and burned-out technicians. TekTrakker was built from the ground up to handle high-velocity scheduling environments. Whether you are dispatching two plumbers or fifty HVAC technicians, our visual timeline provides instant clarity. Our system natively understands the difference between an emergency service call, a multi-day installation, and a routine preventative maintenance visit. You can easily drag and drop appointments, extend job durations with a click, and immediately see the financial impact of your daily schedule. Furthermore, our automated customer communication system triggers text messages and emails the moment a dispatcher updates a job status. When a tech is dispatched, the customer receives a live GPS tracking link, complete with a photo of the technician and their bio, dramatically increasing security and trust before you even knock on the door.

Answering your questions

Frequently Asked Questions

Can I schedule recurring jobs?

Yes. TekTrakker natively supports complex recurring schedules for preventative maintenance agreements, allowing you to generate months of work orders with a single click.

Does the schedule sync with the mobile app?

Instantly. The moment a dispatcher makes a change on the web board, the technician's mobile app is updated, and they receive a push notification.

Can I dispatch based on skill sets?

Absolutely. You can tag technicians with certifications (e.g., NATE, Master Plumber) and filter the board to only show qualified team members for specific jobs.