Manufacturer & Labor Warranty Recovery, COI/License Tracking, Document Creator & Cloud Drive
Stop eating the cost of defective manufacturer parts or scrambling for expired subcontractor COIs during an audit. Track every equipment and labor warranty claim from failure to vendor credit, manage company licenses & contracts in the Compliance Hub, generate custom legal documents, and organize files in your Organization Cloud Drive.
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Track failed serial numbers, RMA numbers, core returns, and distributor credit memos so thousands of dollars in warranty reimbursements never sit unclaimed on the shop floor.
Centralize state contractor licenses, bonding certificates, insurance policies, subcontractor W-9/COI expirations, and custom service agreements with automated renewal alerts.
Store SOPs, wiring manuals, municipal forms, and project blueprints in a role-permissioned Cloud Drive, and generate branded contracts with the Document Creator.
Ask any HVAC, plumbing, or electrical owner to walk into their warehouse, and they will find a pile of failed warranty compressors, motors, and circuit boards sitting on a pallet—representing tens of thousands of dollars in uncollected distributor credits. TekTrakker's Warranty Claims & Compliance Hub brings strict accountability to every RMA and corporate document. When a technician flags a repair as under warranty, TekTrakker opens a tracked Warranty Claim record that follows the part from removal to supply-house return and credit reconciliation. Pair that with our Contracting & Compliance Hub and built-in Organization Cloud Drive, and your entire back office stays 100% audit-ready.
Yes. Every warranty claim is tied to the customer profile, original installation work order, equipment serial number, and vendor.
Yes. You can organize SOPs, HR files, and technical manuals with role-based access for admins, office staff, and field technicians.
Yes. Create reusable templates for commercial subcontracts, lien waivers, and customer disclosures with digital signature support.